Accessibility

Ticketing- For guests requiring accommodations or accessible seating during their visit, please purchase a general admission ticket. You can then email us at info@aragon.com and our team will move you to accessible seating. 

Unexpected Needs- If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend emailing us at info@aragon.com. If you are unable to email in advance, our team will also be able to assist day of show - just stop by our Guest Services podium in the lobby. Please remember that accessible seating permits for the guest with the accessible need and one companion.

Interpreter Requests- If you will need an interpreter for an event, please give us at least one month of notice to secure. Email info@aragon.com to arrange for an interpreter for your visit.

Sensory Accommodations- We are proud to partner with KultureCity as a sensory inclusive location. Our staff has been trained to assist fans with sensory needs, and we have headphones, fidget tools, and strobe-blocking glasses available for use. Please stop by our Guest Services podium in the lobby for assistance and to check out sensory items.

Byline Bank Aragon Ballroom strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please let us know!